What if my GTA VI code won’t activate?

For a code from the box or a gifted digital code, use the official redemption support page for your platform.

PS5 · Xbox Series X|S · Spoiler-free · Checked Nov 13, 2026

What to do

1. Check which platform issued the code and sign in to the account you want to use.
2. Open the corresponding official redemption page below. Follow its troubleshooting steps for the error you see.
3. Keep your code private. Use official support channels if the error persists.

Sources

• Rockstar Support — game activation
• PlayStation Support — redeem a voucher
• Xbox Support — redeem a code

Next steps

• Run the free launch checklist
• Read GTA VI setup guides